Last updated: 14/05/2026
If your organization signed a superseding agreement with BrainSync, that Agreement may have modified the privacy policy below. Please contact your organization’s Admin for details.
Thanks for using BrainSync's Atlas! Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (“Services”). In this document, BrainSync Atlas, Atlas, BrainSync are used analogously.
We collect and use the following information to provide, improve, protect, and promote our Services.
We sometimes contact people who don’t have an Atlas account. For recipients in the EU, we or a third party will obtain consent before reaching out. If you receive an email and no longer wish to be contacted by BrainSync Atlas, you can unsubscribe and remove yourself from our contact list via the message itself.
Bases for processing your data. We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it’s stored on our Services or on your home computer’s hard drive. We’ll abide by the following Government Request Principles when receiving, scrutinizing, and responding to government requests (including national security requests) for your data:
We also retain certain operational and security records (for example, logs and telemetry) for as long as needed for the purposes described in this Privacy Policy, including protecting the Services and our users.
Use of Data from Google APIs. Atlas’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not retain user data obtained through Workspace APIs to develop, improve, or train generalized AI and/or ML models.
You have control over your personal data and how it’s collected, used, and shared. For example, you can:
If you would like to submit a data access request or object to the processing of your personal data, please email us at info@bsyncs.com.
If we’re involved in a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of that deal. We’ll notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
Atlas's use of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Have questions or concerns about BrainSync Atlas, our Services, and privacy? Contact us at info@bsyncs.com.
Last updated: 14/05/2026
You agree not to misuse the Atlas's services ("Services") or help anyone else to do so. For example, you must not even try to do any of the following in connection with the Services:
We reserve the right to take appropriate action in response to violations of this policy, which could include removing or disabling access to content, suspending a user’s access to the Services, or terminating an account.
To enforce this policy and protect the Services, we may investigate suspected violations and may use security monitoring and diagnostic information (including logs and related metadata) for detection, prevention, and response.
Last updated: 14/05/2026
Atlas is an sdk and api based, memory management system that builds context for the scenario and provides the right and accurate one to the AI for it to be stateful, context aware and be consistent in the long run and made available immediately upon account activation on the official website https://atlas.bsyncs.com. The following policies apply to all purchases made through our product.
All purchases grant users access to Atlas via their account login. Access to more usage and paid features are provisioned immediately after successful payment. No physical goods are shipped.
We offer refunds within 30 days of purchase for monthly or annual subscriptions if you are unsatisfied with your experience. To request a refund, contact us at info@bsyncs.com.
You may cancel your subscription at any time via your account settings. Cancellations will take effect at the end of the current billing cycle. No partial refunds are provided for unused time on monthly plans.
If you experience any issues with accessing your account or services, contact us directly at info@bsyncs.com. Our support team is available at minimum Monday–Friday, 9am–6pm IST but often available throughout weekends and evenings as well.